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Welcome to Guac Time Mexican Grill - Staten Island

Guac Time Mexican Grill, located at 961 Jewett Ave in Staten Island, is a promising destination for halal Mexican cuisine. The eatery offers an array of flavorful dishes, such as burrito tacos and honey chipotle chicken, crafted from fresh ingredients. Customers appreciate the generous portions and fair pricing, highlighting both the deliciousness and variety available. While some reviews point to inconsistencies in service and temperature, the friendliness of the staff enhances the overall experience. With a commitment to improving their menu and communication, Guac Time is a worthwhile choice for those seeking to indulge in comforting Mexican flavors.

Guac Time Mexican Grill - Staten Island: Reviews & Ratings

Yasir Haque
Yasir Haque

Food is OK and not hot. Way too much sauce goes in the bowls and the birria is extra greasy. They don't have any healthier wrap/tortilla options. Other than that its a good option for halal food that can be much better if some tweaks are made as mentioned. Stake had a lil too much fat solids in them. Tres Leches was not bad. Staff should know the ingredients better. Update 5/23/25. Not a good experience this time as I was asked about 3 times if I had paid and the amount I paid after I had already paid. Was given the wrong order for someone else that I had to change. Very poor communication between the workers! Steak still had big chunks of fat in them. Not a good look. I hope they get better with these basic things.

Tima Dima
Tima Dima

I ordered delivery through uber app from this place. It’s pretty good and it’s halal. I ordered the honey chipotle chicken over Mexican rice and added queso and veggies and black beans. My sister ordered something different and I liked hers better. So I’m definitely going to try other options from them in the future. Missing napkins and forks. Good thing we were at home.

Gregory Myers
Gregory Myers

Great experience I had today here!! Staff super friendly the food was fresh i had the burrito tacos..Consume was great only thing I wish the tacos were more crispy but besides that I'd def come back!! I wipp try the fish ta os next time!!!

Edelyn Martinez
Edelyn Martinez

Wow, this was a great experience. The prices are fair for the big portion you receive and the food is SO delicious. I want to try out their whole menu, lol. They also have great customer service, the girl in the front was so kind and generous. I would definitely come back, inshaAllah!

Rianah Sanduby
Rianah Sanduby

I had the BEST experience at guac time. Their food was soo flavourful and yummy. I would totally come here again.

Jessica Bermudez
Jessica Bermudez

Very clean organized location, food was delicious! Asked for samples and young man at register not only approved but gave enough samples to taste and have a better choice on what you’d like to eat. Definitely a location I would advise others to try out as well. Me and my partner will definitely be coming back to try more option’s by the way the churros dessert is one of the best that I’ve had so far….. place is better than chipotle!!!!! Meal: honey chipotle chicken in a bowl Dessert: churros Drink: Mexican Coca Cola

M K
M K

Update 2: 5 Stars - May, 2025 I’ve decided to give this place another try and I’m happy to say, everything was great this time around. No issues at all. I hope they continue to serve the community well and stay organized. Update 1: 2 Stars - April, 2025 Just ordered from this place for the third time this week. Food is amazing but the business is operated in a very disorganized and careless manner. For the third time this week, they messed up my order and forgot to send some of it. Every single time I placed an order, there has been an issue!!! Twice, my order was delivered with only half of what I ordered, multiple times they forgot to include toppings or add ons! Which ruins the whole experience because by the time the rest of the order arrives, everything is cold and needs to be reheated. You can’t run a business this way and expect people to continue to order from your place! I hope they get their acts together because if they continue to run it this way, they will not be in business for long. Original review - 5 Stars - April, 2025: Placed a large take out order from this place through UberEats for the first time this week. The food is amazing and absolutely delicious. We will definitely be ordering from them again as long as they stay consistent with their quality and quantity of food. I like that it’s a halal restaurant and the fact they’re open late. They have the potential to become very popular and possibly take major market share from that other Mexican food chain restaurants (That starts with a C.) They forgot to give the UberEat driver half of the order. I contacted them and they acknowledged the mistake and apologized. They sent the remaining bags with another driver and did the right thing.

Location

Welcome to Guac Time Mexican Grill, your go-to spot for vibrant and flavorful Mexican cuisine right here in Staten Island! Located at 961 Jewett Ave, this eatery tantalizes taste buds with a primarily halal menu, ensuring that everyone can indulge in a delightful experience without worrying about dietary restrictions. With a promising ambition to offer quality food, Guac Time aims to be a staple for locals seeking tasty and convenient dining options.

The atmosphere at Guac Time is warm and inviting, with friendly staff ready to welcome every guest with a smile. The reviews speak volumes about the customer experience. Many patrons have noted the freshness of ingredients in their dishes, with highlights including the highly praised burrito tacos and the honey chipotle chicken. Diners particularly appreciated the generous portion sizes at fair prices, making it a great option for those looking to satisfy their hunger without breaking the bank.

A notable element of Guac Time's offerings is their range of options. From traditional favorites to unique spins, the menu showcases a commitment to variety. While some dishes may have room for improvement—like the request for more crispy tacos or alternative healthier wrap options—there are plenty of menu items worth exploring. The tres leches dessert has also received positive mentions, adding a sweet conclusion to any meal.

Despite the occasional hiccup in service, with customers reporting mix-ups or communication lapses, the overall sentiment remains encouraging. Regular visitors express their intention to return, drawn by the flavorful food and courteous staff. It's a testament to Guac Time's potential as they work on fine-tuning their operations.

Whether you're stopping in for a hearty lunch or placing an order for delivery through Uber, Guac Time Mexican Grill positions itself as a flexible option for Mexican grub. With a strong emphasis on customer satisfaction and a colorful menu, it's clear that Guac Time has something for everyone. Don’t miss out on the opportunity to enjoy a satisfying meal that leaves your tastebuds dancing.

So, if you're in the Staten Island area, swing by Guac Time Mexican Grill—you might just find your new favorite spot for all things deliciously Mexican!